Important Information for Insurance under the HBCF

As part of the Claims and Insurance Management System (CIMS) transition, new policies, amendments and cancellations will cease to be processed in CIS effective Thursday 30 th of July 2015 at 5pm

New policies, amendments and cancellations will be processed by broker operators who have CIMS access from Tuesday 04 th of August 2015.

If you are a broker operator who does not have access to CIMS on Tuesday 04 th of August 2015, please contact the Home Building Compensation Fund (HBCF) who will be able to assist you with policy processing requests, on 02 9228 HBCF (02 9228 4223) or hbcfsupport@sicorp.nsw.gov.au.

If you are a builder operator, please contact you broker.

From Thursday 30 th of July 2015 at 5pm, your access will allow for you to view historical policy and eligibility data, policy documents will be available to be re-printed however to obtain a copy of certificate of eligibility, the broker operator will need to log into Builder Eligibility Assessment Tool (BEAT) and re-print the certificate of eligibility.

We apologise for any inconvenience caused.